After purchase, download the .zip file from your My Account page at https://wordpress-292293-1617718.cloudwaysapps.com/account/ or click the download link in your purchase confirmation email and save the file to your computer.
NOTE: If you purchased this product from a 3rd party marketplace such as the official Divi Marketplace, Divi Cake, or Elegant Marketplace, the process of downloading the file may vary slightly. You will always be able to download the file from your account, no matter where you made the purchase.
You will install this plugin just like any other WordPress plugin. From your WordPress Dashboard, go to Appearance>Plugins>Add New and click on Upload Plugin. Locate the .zip file on your computer and click Install Now.
Once the file upload is finished, you can click on Activate. You will then see Divi Support Helper as an active plugin in your Installed Plugins list, and you will see a new menu item called “Support Helper.”